Since the beginning of the COVID-19 pandemic, the virus has changed how we live our lives.  We have adapted to a new normal in our daily lives.  In some aspects, it may have sped up the adoption of online and virtual services & technologies.  

Our daily lives

Many of our social lives have changed as well.  Does any of these in the list below sound familiar to you?

• Shopping online more
• Cooking at home more often
• Buy take-out more since dining at the restaurant is very limited
• Staying at home more
• Friends get together by using group video chat
• Children's schooling method has changed to online and video access

The workplace and Energy Savings Assistance Program

For those of us who are fortunate to be working, many things have changed in the workplace, too.  As part of the Southern California Edison family, health and safety is our top priority to the customers, employees, and the communities we serve.  At Home Energy Assistance Living, we take these precautions very seriously.  We take precautions to minimize the risk of contracting COVID-19. 

• Wearing a mask is required
• Social distancing of 6 foot
• Washing hands more often
• Using hand sanitizers after touching objects previously touched by another person
• Carrying sanitizing products
• Wearing gloves
• Cleaning and sanitizing your own workspace
• Sanitizing tools reguarly
• Encourage regular testing of COVID-19

You may rest assured that when a Program Rep from Home Energy Assistance Living is visiting your home, they have taken all necessary precautions above to help keep your family and their family safe.

The Energy Savings Assistance Program can help income-qualified customers in many ways

• Receive energy-efficient appliance replacement for free or minimal charge
• Conserve energy and save money
• If qualified you may receive one or all of the following
  • LED Bulbs
  • Smart Surge Protectors
  • Torchiere Lamps
  • Energy Education Guide
• Enroll into CARE/FERA to save between 18% to about 30% on your energy bill if you are not already enrolled

Virtual Enrollment and Home Assessment

If you are not comfortable with a face to face home visit or you are experiencing any flu-like symptoms, a virtual enrollment and home assessment may be performed.  The enrollment and assessment process will be the same as a home visit appointment.  Eligible enrollment measures such as LED bulbs, smart surge protectors, and torchiere lamps if qualified will be given to you via contactless delivery.

To perform a virtual enrollment and home assessment you will need the following:

• Internet
• Access to email
• Video chat
• For renters - We will need to contact your landlord to sign an authorization form before performing the virtual process

If you have any questions about the Energy Savings Assistance Program and how it will affect you, please do not hesitate to contact us HERE

Please stay safe and enjoy the time with your loved ones.

The Home Energy Assistance Living, Inc. (HEAL) is an outreach and energy education agency helping Southern California residents with energy and money savings solutions through their utility companies since 2010.

HEAL specializes with the low-income, elderly, and the special needs community.  The founders, Celine Fredieu and Xavier Pol, has benefited from programs like these while growing up in a low-income household.  Celine and Xavier are siblings who grew up in a family of 4 children.  Their family's household income was eligible to participate in what is now known as the Energy Saving Assistance program.  Their mother was also enrolled in the Women, Infants, and Children (WIC) program with their two younger brothers.  The family was grateful to have received a refrigerator replacement from Southern California Edison.  The old refrigerator was using too much energy.  Their parents did not earn enough money to save for a newer and more energy efficient one.  Their family did not only received a new refrigerator replacement, but they were also saving money on their electric bill.  Celine and Xavier did not know that their family had participated in these programs when they founded this company to help families in the community who need it.  They later found out from their mother about it in 2016.  They are now even more committed to help the community which has helped their family in the past.

Residents in the greater Los Angeles, Orange, Riverside, and San Bernardino County area are reached out to be provided with energy education and assist with applications to energy saving programs by Southern California Edison contracted with HEAL. Attention to our customer needs and reliability are what makes HEAL a diligently focused agency.

HEAL provides all income qualified household applicants our free service with the assistance to help them apply and participate into an energy efficiency program through their local utility company.

Our utility-certified assessors will visit you, the utility customer, to verify income qualifications eligibility. If eligible, she/he will assess the program listed appliances and service by the utility company and provide energy education. If you are not already enrolled in the California Alternate Rates for Energy (CARE) program, our program representatives will also enroll your household into the program to help you start saving 20% from your natural gas bill and 30-35% on your electric bill. The energy education helps the residents learn about the many ways they can save money on their monthly utility bill by making small changes around the house and/or enroll in other money and energy saving program offered by their local utility company. Our friendly and helpful program representative work hard to keep the clients serviced efficiently and quickly.

Additionally, HEAL is committed to outreach the low-income household senior citizen and disability community.  All inquiries from the residents, service centers (local and regional), non-profit organizations, and other networked organizations are always welcomed. Please contact us at our Contact Us (click here) page.

The program is funded by California utility consumers and administered by Southern California Edison, under the auspices of the California Public Utilities Commission. More information can be found here:

• California Public Utilities Commission
• Southern California Edison Income Qualified Programs
• So Cal Gas Assistance Programs

If you are not income qualified, please visit the Energy Upgrade California website. The program is your one-stop shop for home improvement projects that lower your energy use, conserve water and natural resources, and make your home healthier and more comfortable.

Use the website to:

• Plan your upgrade projects
• Locate participating contractors
• Find rebates and incentives

The website is https://energyupgradeca.org/overview

Other programs are available at your disposal if you do not qualify for the income qualified programs. Your local utility companies offer rebates and savings programs for replacing and upgrading your appliances and improvements to your residence.

Please use the links below for more information:

• Southern California Edison Rebates and Savings
• So Cal Gas Rebates & Incentives
• Los Angeles Department of Water & Power Rebates & Programs

Summer is here!  Kids are out on vacation!  Your electricity bill is probably going to be sky high again.  It's hot and we need the AC on.  The kids are home and want to play their video games all day long.  What can you do to save energy and money at the same time without using less AC and keep the kids playing video games.

Home Energy Assistance Living can help you do that.  If your electricity provider is Southern California Edison (SCE), we can help.  We are an authorized service provider contracted with SCE for the Energy Savings Assistance program.

We are committed to help income qualified households participate in their local utility energy savings programs. These programs can qualify the household to have their refrigerator, air conditioner (central and/or wall), and outdoor light fixture replaced with more energy efficient ones.  The replacement program is not limited to just the aforementioned.  It also provides weatherization services if qualified.  During the time of enrollment and assessment, qualifying LED light bulbs and floor standing lamps may be replaced and new smart power strips installation to help start saving energy and money right away!

To find out how, contact us at 626-382-1860.  Please let the associates know that you are interested in the Energy Assistance Program from our website.  Thank you.